Frequently Asked Questions

What Shipping Methods Are Available?

We ship all our items with Royal Mail, via 2nd class delivery in the UK and Airmail internationally. Orders over £25 will be sent tracked.

How Long Will It Take To Get My Package?

All our orders are dispatched within 7 working days via 2nd class delivery. If you require your order for a particular date, please do contact us and we will see what we can do.

Who are you?

We’ve been making labels and whatnot for the past 5 years and don’t plan on stopping anytime soon! We put a whole lot of love into your products and want nothing more for you to receive our products that make you happy.

Can I split my order?

We are able to print a variety of different designs within an order, but we do ask that when adding to basket, the quantity that you pick are for the same design. If you need a variety of different designs and text, then add those individually to the basket.

Can you print my own design?

We sure can! There are a few things we would need to check beforehand to make sure that your image looks good when printed, but if it does then fire over your image now and let’s get printing!

How Can I Return a Product?

We will reprint at no charge if:

  • Your order was not what you were expecting
  • You did not receive your package.
  • Your package was damaged in shipping.
  • There was an error on your order.

We will refund your order if:

  • You have given us the opportunity to correct the issue.
  • Your order arrives after your event AND after our GUARANTEED* delivery date.